1.Customer Service and Bookings Management:

• Handle customer inquiries and bookings efficiently.
• Ensure accurate record-keeping of class schedules and attendee information.

2.Front Desk Management:

• Oversee front-desk operations to ensure a seamless experience for customers.
• Manage customer arrivals, class attendance, and departures effectively.

3.Facilities Maintenance:

• Maintain the cleanliness and organization of the studio environment to enhance customer satisfaction.
• Address any facility-related issues promptly to uphold a pleasant customer experience.

4.Day-End Processes:

• Conduct end-of-day reconciliation by reconciling sales receipts and payments against cash float and other payment modes.

5.Bookkeeping Assistance:

• Assist with bookkeeping tasks such as recording purchases in the accounting system and maintaining the cash book.

6.Event Organization Support:

• Aid in the coordination and execution of internal and external company events, including meetings, training sessions, and celebrations.

7.Class Assistance and Equipment Maintenance:

• Assist customers before and after classes as needed, including class preparation and equipment setup.
• Collaborate with the team to ensure proper disinfection and cleaning of exercise equipment, particularly bikes, for smooth class transitions.

8.Additional Duties:

• Perform any other tasks as assigned by the Manager to support the efficient operation of the studio.