You Lead the Way. We’ve Got Your Back. 

 With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.  

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do IT with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. 

Join #TeamAmex and let's lead the way together. 

Go above and beyond at a company that sets the standard for customer-first service. 

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. 

Minimum Qualifications 

• Strong verbal and written communication skills including active listening in Cantonese, and English (Mandarin is beneficial)
• Sales experience and the consultative skills to confidently recommend and cross-sell relevant products and services via phone and digital channels
• Confident computer skills are vital as you’ll be using several different tools and systems daily
• Ability to consult and convey extraordinary care through exceptional writing skills
• A flair for building long-lasting customer relationships through your ability to thoroughly understand your customer and your strong verbal and written communication skills
• A good knowledge of travel and world geography thanks to a lengthy spell spent exploring the world OR a recent history of selling domestic and international travel and lifestyle
• Resilience and composure to remain positive under pressure and in changing circumstances
• Strong time management and multi-tasking skills
• The flexibility to work shifts, including evenings, weekends, and holiday