Customer Banking Service Support (Mandarin Speaking)
Teleperformance Malaysia Sdn Bhd
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SSM No : 201601023769 (1194708-K)
MYR2,800 - MYR3,300 Per Month
Bayan Lepas, Pulau Pinang
Jadilah pemohon terawal!
Posted a day ago • Closing 18 Jun 2024
Jadilah pemohon terawal!
Kelayakan
- Have a minimum of 6 months of Customer Service Experience in banking.
- Demonstrate excellent communication skills, encompassing fluent verbal and written proficiency in both English and Mandarin language.
- Flexible to changes and has a sense of urgency. This includes willingness to be upskilled to other functions.
- Willing to relocate to Penang
- Willing to work Night shift
Tanggungjawab
- Provide timely support to customers through available communication channels (inbound, outbound calls, email and live chat)Ensure efficient problem and complaint resolution
- Acquire product knowledge and service skill through staff briefing and coaching from Team Manager
- Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
- Adhere to the policies set by the company
Manfaat
Job summary
We're actively recruiting a Banking Customer Support specialist who can speak Mandarin fluently, & work night shifts to join our Teleperformance team
- Join an International Company with a dynamic, youthful workplace
- Career growth opportunities
- Internal Training Opportunity
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