jobs in Miki Travel Sdn Bhd

Hotel Operations Executive

Fresh Graduates
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SSM No : 539639-T

MYR3,000 - MYR3,500 Per Month

Bukit Bintang, WP Kuala Lumpur

Fresh Graduates

Be an early applicant!

Posted 22 days ago • Closing 6 Jul 2024

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Requirements

  • Diploma holder in Hospitality & Tourism Management / Business Administration or 2 years working experience in the service industry or similar
  • Effective verbal & written communications skills including the ability to prepare reports
  • Proficient computer skills including the ability to operate spreadsheets software
  • Exposure in information processing & analytical decision making environment
  • Capacity to be available for evening working schedule and Public Holiday rotation.
  • Understanding & practical knowledge of European destinations is desirable
  • Short-notice or immediate available candidate is highly preferred

 

We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with availability, current & expected salary

Only short-listed candidates will be notified. All information of candidates will be treated as strictly confidential and used for recruitment purposes only.

For more company information, please visit our website

Responsibilities

  • Process booking amendments to hotels per Sales’ requirement within timeline & SLA and do necessary follow up with hotels
  • Update confirmation & information accurately in the in-house system based on hotel’s feedback.
  • Monitor ongoing live booking screen & ensures everything is confirmed within Sales’ expected lead time.
  • Attend inquiries from Sales for hotel matters related to live bookings.
  • Liaise with hotel partners and/or other MIKI offices to provide answers to Sales in a timely manner.
  • Deliver important additional information about the incoming groups/clients to related hotels per Sales’ requirement
  • Perform detailed investigation based on reports coming from clients, negotiate with hotel partners & Sales when necessary and prepare internal documents for managers’ approval
  • Maintain the general shared database & case reports related to the assigned region.
  • Keep track of handover cases in order to resume handling once previous requests are completed.
  • Redistribute related general information of hotels to the related departments so they can validate and cascade as necessary

Benefits

  • Competitive remuneration package (double pay, performance bonus, bi-annual incentive bonus)
  • Comprehensive labor and health insurance exceeding regulatory standards
  • Minimum of 14 days annual leave
  • Overseas exchange program
  • Long service award
  • Staff familiarization trip
  • Team building and staff activities
  • Employee training and development program
  • Career progression within the office and the group
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About Company

jobs in Miki Travel Sdn Bhd

Miki Travel Sdn Bhd Miki Travel Sdn Bhd is top company

Hotel / Hospitality

About Company

jobs in Miki Travel Sdn Bhd

Miki Travel Sdn Bhd Miki Travel Sdn Bhd is top company

Hotel / Hospitality