Bukit Bintang, WP Kuala Lumpur
Be an early applicant!
Posted 23 days ago • Closing 9 Jul 2024
Be an early applicant!
Requirements
- Diploma / Degree in Hospitality Management or related discipline with 1 – 3 years of relevant experience in Travel & Hospitality industry. Fresh graduates are welcome
- Proficiency in English & Mandarin.
- Excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment
- Attention to detail, adapt changes and have passion for continuous process improvement
- Positive can-do attitude and willingness to support on any request as needed
- Have a growth mindset, demonstrated through desire to learn and adapt
- High sense of efficiency and accuracy
- Ability to comprehend systematic logical flows
- Experience collaborating with colleagues in a team-based environment
- Short-notice or immediate available candidate is highly preferred
We offer attractive remuneration package to the right candidate. Interested parties please send your full resume with availability, current & expected salary to *************.
Only short-listed candidates will be notified. All information of candidates will be treated as strictly confidential and used for recruitment purposes only.
For more company information, please visit our ************************
Responsibilities
- Travel tour operating from go ahead till tour finish
- Maintain compliance with regulatory requirements and industry standards
- Using in-house system and follow the guideline to make all service order in place
- Well budget management and conduct negotiation and communication with relevant parties
- Follow up the request and amendment to deliver result across multiple time zones
- Invoice issuance including draft invoice & check final costing sheets. To input precise expected cost while issuing invoice. Follow additional invoice/credit note to agent if any
- Check supplier’s invoice properly to ensure our payment is accurate and without delay
- To ensure productivity for tour handling and also control the ratio of mistake to cause financial impact
- Facilitate the coordination of tasks and communication with each corporate parties (e.g. Network office, service venders)
- Follow up tour report / complaint handling for further investigation and compensation requirement
- To record all the cases into Quality Control Log book for statistics and review
- Collaborate closely with cross-functional department across quotation team and other sales office operation team
- Implement effective solutions and suggestions to clients for pending matters and unexpected situations
Benefits
- Competitive remuneration package (double pay, performance bonus, bi-annual incentive bonus)
- Comprehensive labor and health insurance exceeding regulatory standards
- Minimum of 14 days annual leave
- Overseas exchange program
- Long service award
- Staff familiarization trip
- Team building and staff activities
- Employee training and development program
- Career progression within the office and the group
- EPF
- SOCSO
Additional Benefits
- Training Provided
Important Information
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