We are seeking a dedicated and knowledgeable Education Counsellor/Consultant to join our dynamic team. The ideal candidate will guide students through their educational journeys, helping them make informed decisions about their academic futures.
Job Summary
A Counsellor is a key member of our care team, responsible for providing a professional and confidential counselling service to our students and advice and guidance to our teaching colleagues so that, as a college, we support the development of our students’ social, emotional and psychological wellbeing as well as their academic achievements. A Counsellor plays an important leadership role in promoting our core values of integrity, empathy and mutual-respect.
Responsibilities:
• Provide individual and group counselling services for student.
• Analyse needs, plan, organise and lead programmes and events related to mental health and counselling.
• Work closely with various student bodies in promoting counselling services.
• Conduct talks, workshops, career and personality assessment related to counselling.
• Prepare and maintain treatment records and reports.
• Ensure all forms and processes in use are kept up-to-date and relevant at all times.
• Maintain accurate and up-to-date records of student information, including academic qualifications, applications, and other relevant data.
Requirements:
• Possess at least a Bachelor's Degree in Counselling or Psychology, preferably a Degree in Counselling.
• Possess a counselling license issued by the Lembaga Counsellor Malaysia.
• At least 2 to 3 years of experience in counselling.
• Sound knowledge and skills in practicing at least 3 counselling theories.
• Good written and verbal communication skills.
• Good interpersonal skills with the ability to interact and work with individuals at all levels.
• Ability to work independently and as part of a team.
• Flexible and self-motivated, with strong problem-solving skills.
• Eagerness to learn and grow professionally within the role.
• Approachable and personable demeanour.
To provide effective counseling services to students who are looking for admissions in colleges and universities in Malaysia.
To liaise with counterparts from colleges and universities for student counselling and admission.
To support and execute all activities with regards for enrolment such as admission registration, Scholar Search, school visits and other related events.
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RESPONSIBILITIES:
Cultivate and strengthen business relationships to generate new leads.
Manage inquiries, ensuring all emails, incoming calls and walk-in enquiries are responded promptly and in a professional manner.
Strategise and implement plans to increase and meet sales targets.
Initiate and maintain good working relationships with stakeholders and working partners.
Drive enrolment activities for the assigned coverage.
Possess sound knowledge of course requirements in growing new enrolments, contributing to the targets assigned.
Provide effective counselling and guidance to assist leads i.e. potential students to select the right programme and course.
Maintain consistent contacts with prospective students throughout the enrolment process to achieve sales objectives.
To guide students to choose the right course, search for scholarships and apply to the best colleges & universities locally. Perform effective online presentation and demos to prospects.
To liaise with counterparts from colleges and universities for student counselling and admission.
To support and execute all activities with regards for enrolment such as admission registration, Scholar Search, school visits and other related events.
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