Customer Service Executive
MYR3,000 - MYR4,500 Per Month
KL City, Kuala Lumpur
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Posted 2 days ago • Closing 10 Aug 2024
Kurang dari 60 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
- Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
- Fresh graduates are encouraged to apply.
- Must have good interpersonal, communication and customer services skills.
- Must be independent, self-disciplined with a strong work ethic and well-organized individual.
- Capable to perform multi-tasking efficiently
- Excellent planning and time arrangement skills
- Oral & writing language skills must in Mandarin.
- Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.
Tanggungjawab
- Responsible for answering & screening telephone calls, Messaging & Email.
- Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction.
- Undertake any specific assignments, ad-hoc jobs and related duties as when required.
- Perform any other administrative function including daily and monthly report.
- Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
- Handling new & existing customer enquiry.
- Handling administrative support such as data entry, assist customers to track order.
- Daily operation Invoice & DO, delivery arrangement, support customer urgent delivery order.
Manfaat
- Above market average salary with medical claims and allowances
- Free courses and trainings worth more than RM100,000
- Incentive trips for those who excel in their work performance
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