Sales and Customer Service:

• Engage with customers in a professional and friendly manner to understand their jewellery preferences and needs.
• Showcase jewellery products effectively, highlighting features, benefits, and unique selling points.
• Guide customers through the sales process, offering personalized recommendations and assistance as needed.
• Follow up with customers to ensure satisfaction and encourage repeat business.

Product Knowledge:

• Stay updated on current jewellery trends, styles, and industry developments.
• Educate customers on the quality and value of different jewellery pieces, assisting them in making informed purchasing decisions.

Visual Merchandising:

• Maintain visual standards by arranging jewellery displays attractively and ensuring products are presented in an organized and appealing manner.
• Collaborate with the marketing team to create visually compelling displays and promotional materials.

Inventory Management:

• Monitor inventory levels and communicate with management regarding stock replenishment needs.
• Conduct regular stock checks and assist in inventory audits as required.
• Ensure accurate documentation of sales transactions and inventory records.

Client Relationship Building:

• Build and nurture relationships with new and existing customers through proactive communication and follow-up.
• Keep track of customer preferences, occasions, and purchase history to personalize future interactions.
• Provide exceptional after-sales service, including handling inquiries, repairs, and special requests.