Technical Support Engineer
MYR3,300 - MYR4,300 Per Month
KL City, Kuala Lumpur
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Posted 6 days ago • Closing 11 Jun 2024
Kurang dari 30 pemohon. Anda mempunyai peluang yang tinggi!
Kelayakan
Bachelor's degree in Computer Science, Information Technology
- Minimum of 5 years of experience in Linux system administration,
- Proficiency in managing Linux-based servers and environments, including installation, configuration, and troubleshooting.
Tanggungjawab
- Linux access modifications, Linux OS Administration, security vulnerabilities remediation
- Ansible responsibilities, and management of infrastructure
- Skills Must have
- 2+ years Linux OS installation, configuration, and troubleshooting
- 2+ years of Linux experience in multiple distributions/editions
- 3+ years of hands-on experience with VMware or Hyper-V platforms
- Manage, plan, structure, configure, and deploy network, servers, and all other relevant software for BSMART and other sites.
- Assist, communicate, and coordinate with clients to resolve technical problems promptly and accurately, remotely as well as on-site.
- Diagnose and troubleshoot technical problems.
- Manage, plan, structure, configure and deploy DR (Disaster Recovery)
- Update and maintain instructions in repairing a technical problem.
- Learn, play, test, analyze, and assess new software & products.
- Continuous improvement policy.
- Conduct technical education and training for clients.
- Responsible and accountable for successful resolutions of technical problems.
- Constantly acquire and learn the BSMART software and products, and the client’s operational environment to understand how problems can be avoided and resolved permanently and successfully.
- Keep updated with the technical knowledge in the industry, telematics & IT technologies locally and globally.
- Constantly evolve and learn ways to improve oneself in terms of quality perception, speed, and work efficiency.
- Create, update, and maintain instructions for record-keeping in resolving a technical problem.
- Train the second level on all related technical support requirements and how to handle and manage client requirements as well as do and don’ts effectively.
Manfaat
- Annual leave and sick leave
- KWSP and SOCSO
- Medical & Insurance Coverage
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