Minimum Education Requirement

• Degree in any discipline

Minimum Relevant Work Experience

• 3 years customer service experience with minimum 2 years training experience

Minimum Training Required

• Proficiency in Microsoft Office or similar software for creating training materials and presentations.
• Ability to adapt training approaches and materials to meet the needs of different learning styles and experience levels.

Skills

• Language proficiency in English is mandatory.
• Proficiency in Microsoft Office or similar software for creating training materials and presentations.
• Ability to adapt training approaches and materials to meet the needs of different learning styles and experience levels.

Preferred Qualifications

• Previous experience as a Lean Six Sigma trainer or instructor, delivering Yellow Belt training sessions.
• Certificate as a Lean Six Sigma Green Belt.
• Experience working in industries such as healthcare, finance, or service sectors where Lean Six Sigma is commonly applied.

Minimum Skills to Hire:

• Previous experience as trainer or instructor
• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively to diverse audiences.
• Strong facilitation skills, with the ability to engage participants and foster a collaborative learning environment.