Customer Service

Working days : 5 days -mon-friday

Location : Bandar baru klang

Nature of business :Established shipping & logistic solution to the customer

• Handling and communicate with customer related to their shipping & logistic issue
• Analyst the nature of the goods, transit times and security requirements to select the optimal shipment methods and routes.
• Prepared and monitor sailing schedules, as well as freight booking.
• Processed customer’s orders and enquiries timely and accurately.
• Liaised with multiple parties including shippers, consignees and overseas agents of shipments for their delivery updates.
• Organized and issued the correct shipping documentation, including Bill of Lading and invoices.
• Assisted in the preparation of the K1 and K2 forms for customs declaration.
• Generated reports and documentation for internal use.
• Handle other ad hoc issues as assigned from the management