Website Management: Responsible for managing and maintaining online presence. This include updating website content, managing user accounts and ensure website functionality properly. Managing current marketplace portals
Social media management: Managing organization presence on social media platforms such as FB, LinkedIn, Instagram, tik-tok. This may involve creating and scheduling posts, responding to message and comments and analyzing social media metrics
Online community Management: Building and managing online communities related to organizations products and service. Create new contents to feed our existing customer groups. Create and plan for monthly online campaign.
Online Advertising: Planning, implementing and ROI online advertising campaigns to promote organization products and service. This may include creating ads copy, selecting target audience and analyzing performance
Email Marketing: Creating and managing email marketing campaigns to communicate with customers. This may involve designing email templates, segmentizing email lists and analysis.
Content Management: Developing contents and short video for organization website, blog and social media channels.
Online customer support: Providing customer support through channels such as live chat, email and social media. Responding customer inquiries and assistance for online transactions.

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Online E-commerce