Job Responsibilities:

Warmly welcome and assist all incoming visitors.
Provide information, directions, and assistance as required.
Ensure a positive and professional experience for all guests.
Answer incoming phone calls promptly and professionally.
Maintain a clean and organized front desk area.
Handle incoming and outgoing mail and deliveries.
Register and monitors incoming visitor. Keep accurate records of visitor logs.
Maintain confidentiality of sensitive information.
Handle walk-in, incoming calls, and emails from customers on complaints/enquiries and escalate (if any) to relevant PIC.
Process customer order, termination request and complaint escalations.
Deliver excellent customer service, at all times, covering all channels, in a professional and courteous manner, in person, on the telephone or via e-mail.
Assist in various administrative tasks including photocopying, sending document, filing and data entry.
Perform other related duties as assigned

Job Requirements:

Possess at least a Diploma holder in Business Administration or equivalent
Minimum of 2 years of working experience working as a receptionist. Fresh graduate is encouraged to apply.2
Proficient in Microsoft Office such Word, Excel, PowerPoint. Familiar with Microsoft Teams
Able to read, write and converse fluently in English and Bahasa Malaysia
Strong interpersonal skills and be an excellent communicator who can successfully interact with visitors and customers.
Professional appearance and attitude.

Job Type: Full-time

Pay: RM2,100.00 - RM3,000.00 per month

Benefits:

Schedule:

front desk receptionist jobs in Kajang

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