Responsibilities

Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Manage outlet inventories
Issue relevant paper works
Cashiering duties
Inform customers about discounts and special offers
Provide customer feedback to the management
Stay up-to-date with new products/services

Skills

Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math and computer skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Min SPM Holder

Hua Yee Tiling Sdn Bhd