This unit group covers clerical support workers not classified elsewhere in Major Group 4: Clerical Support Workers. For instance, the group includes correspondence clerks, press clippers and publication clerks.
In such cases tasks would include –
Receiving customers’ orders for classified advertising, writing and editing copy, calculating advertising rates and billing customers;
Writing business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing inquiries and service complaints;
Assisting in the preparation of periodicals, advertisements, catalogues, directories and other material for publication;
Reading newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.

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