Company History
Our company’s history can be traced back to the incorporation of two companies: Shin Guan Hin Credit Sdn Bhd, founded in 1972, and Hiap Huat Sdn Bhd , founded in 1980. Shin Guan Hin Credit Sdn Bhd was created by Mr. Lau in Batam Berjuntai, Klang and Hiap Huat was created by Mr. Phoa Seng in Klang; both companies offered motorcycles and accessories as well as credit services to customers who wanted to achieve the dream of owning a motorcycle. Both companies received recognition and numerous awards from industry leaders for over 40 years of outstanding sales performance.
Today, Mr. Raymond Phoa with his co-founder, Mr Loi Der Liang, has formed a partnership that will revolutionize the motorcycle industry. With a board of directors and a combined 70 years of experience, they created a new company -- Easy One Bikers Sdn Bhd on October 2011.
Easy One Bikers trains all partners (we don’t call them staff or employees) to provide premium customer service from the moment you walk in the door. Our representatives will meet and greet you, guiding you through all your motorcycle, accessories and credit choices with a professional and polite approach. We provide exemplary service and build long-term relationships with our customers. Easy One Bikers is the ideal place for your motorcycle needs.
The Brand: Easy One Bikers
- A new Motorcycle Showroom Concept in Malaysia that distribute branded motorcycles targeting Gen Y & Millennial, with a history dating back to 1972.
- Customer friendly showroom displaying all motorcycles brands, accessories & a motorcycle service center.
- An Online Platform to communicate with customers through our website, Facebook, YouTube and other social media channels.
Our Vision
We are committed to positively impacting the lives of people: Customers, Employees, Suppliers & Shareholders through Professionalism, Respect & Value
- Professionalism: Be a professional in everything you do.
- Respect: Respect is earned, not given.
- Value: Customer loves more values given to them, with us guiding them, leading them.
Our Mission
Our core philosophy is centered around 7 core values:
1. Wow Service
2. Embrace Change
3. Lifelong Learning
4. Build Open and Honest Relationships with Communication
5. We are both a Team and a Family
6. Do more with less
7. Be Passionate, Determined and Humble