Client Relationship Management: Build and maintain strong, trust-based relationships with key stakeholders within client organizations. Understand their business objectives, challenges, and needs to effectively position our data analytics solutions.
Account Planning and Strategy: Develop account plans and strategies to achieve revenue targets and drive business growth. Identify opportunities for upselling and cross-selling our solutions and services based on client needs and industry trends.
Project Coordination: Collaborate with internal teams, including data analysts, engineers, and consultants, to deliver projects on time and within budget. Serve as the client advocate within the organization, ensuring that client expectations are met or exceeded.
Contract Renewals and Negotiations: Manage contract renewals and negotiations, ensuring favorable terms for both the client and the company. Proactively address any issues or concerns raised by clients to maintain satisfaction and retention.
Performance Tracking and Reporting: Monitor key account metrics, such as revenue growth, client satisfaction, and project milestones. Prepare regular reports and updates for internal stakeholders and clients, highlighting achievements and areas for improvement.
Market Research and Competitive Analysis: Stay abreast of industry trends, market dynamics, and competitor activities. Use market insights to identify new business opportunities and refine our value proposition.

Why Join Us:

Opportunity to work with cutting-edge technology and innovative solutions.
Dynamic and collaborative work environment with opportunities for growth and advancement.
Competitive salary and benefits package, including health insurance and performance bonuses.
Chance to make a meaningful impact by helping clients unlock the power of their data.
If you are passionate about data analytics and thrive in a client-facing role, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this position.

Ebdesk Malaysia Sdn Bhd