Excellent writing and verbal communication skills in English and Mandarin.
Candidate must possess at least a Certificate / Diploma or above qualification.
Fresh graduate / candidate without working experience are welcome as training will be provided; Those with 1 year relevant working experience will be priority.
Previous experience in a customer service role, preferably in the gaming industry.
Strong problem-solving skills and the ability to think critically in a fast-paced environment.
Empathy and patience when dealing with player concerns or frustrations.
Basic technical knowledge and proficiency in using customer support tools and software.
Ability to work independently and collaboratively as part of a team.
Flexibility to work shifts, including weekends and holidays, is required as a night shift agent of 24/7 support.
Passion for gaming and an understanding of online gaming culture and trends.
Location: Jalan Tun Razak, KL

HRWork Sdn Bhd