Company Background: MNC Freight ForwarderBenefits:Work life balance, attractive remuneration package & benefits and allowance,KWSP and SOCSO,Growth and Development opportunities. Yearly Increments to upgrade the basic salary yearly & improve the lifestyle. Job Responsibilities:-Responsible for the analysis and monitoring of transportation costs, ensure the timeliness and quality of transportation services, and timely coordination and resolution of all kinds of abnormal problems in the transportation process, responsible for the results of transport management KPIs.

Efficiently handle inbound and outbound customer call and email inquiries.
Ensure customer's orders are correctly & timely updated in the system.
-Liaison with customers, agents, operations and service providers on all operational related matters.

Job Requirements:

Good command, written and speaking English, Bahasa Malaysia to deal with locals or foreign clients -Must have relevant working experience in shipping/ Freight Forwarding/ Logistics customer service/transporter-Good custom and permit knowledge especially Singapore border related-Exceptional customer service and follow up skills.
Must have knowledge in handling basic computer (Microsoft Excel/Word etc) and other IT Apps will be added advantage.
Good communication, self-motivated and interpersonal skills.
Ability to multi-task, prioritise and manage time effectively
Exceptional customer service and follow up skills.
Ability to multi-task, prioritize, and manage time effectively.
Must be a strong team player with good working attitude, disciplined, punctual and behavior.
Ability to work in a fast-paced and deadline-driven environment, with minimum supervision.
Undertake any other duties assigned by manager from time to time.
Training will be provided.

https://wa.me/601162872827Email
***********@gmail.com

Summary of role requirements:

Looking for candidates available to work:
- Monday: Morning, Evening, Afternoon
- Tuesday: Evening, Morning, Afternoon
- Wednesday: Evening, Morning, Afternoon
- Thursday: Evening, Morning, Afternoon
- Friday: Evening, Morning, Afternoon
2-3 years of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 01 July 2024
Expected salary: RM4,500 - RM6,500 per month

JCR WORKFORCE

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