Our <location> office is hiring an IT Support Specialist to maintain the <name> system of our <department>. This role requires travelling to our <location> site <frequency>. Transport, meals, and accommodation allowances will be provided.
Responsibilities:
- Monitor and review hardware, servers, systems, and key IT processes.
- Investigate and troubleshoot IT issues for internal and external stakeholders
- Install, update, and configure hardware and software as requested by project managers
- Onboard new hires on company’s IT protocols, such as software and hardware usage limitations
- Provide prompt and accurate feedback to management
Requirements:
- Highly organised person with excellent problem solving and communication skills
- Experience in wireless LAN configuration and installation
- Expertise in mobile smart devices installation and configuration (iOS and Android)
- Proficient in <software 1>, <software 2>, and <software 3>
- Willing to work on weekends if required