Company Summary

Raku fusion cuisine is a new player in the fusion restaurant (non-halal) industry. The restaurant is in a new and fresh concept that has a strong need for additional dining options. The restaurant is positioned to take advantage of the market need and serve the residents in the Subang as well as Klang Valley area.

Raku, is a family-run start-up business dedicated to providing excellent quality fusion food (Japanese-Italian) to the residents of Subang area as well as Klang Valley area, in a manner that generates fair and equitable returns for present and future owners, and superior value to our customers. We specialise in offering a variety of deliciously different ingredients in order for our customer to create their own masterpiece pizza, and now we have expanded to more fusion dishes such as donburi, ramen, spaghetti & waffle burger.

Raku is offering a better product, at a reasonable price, and deliver it on time to the customer's expectation.

Objectives

Raku creates a friendly and pleasant atmosphere for customers in a well-designed, and productive environment in which people can work happily. We are sensitive to the look and taste of good pizza and tother fusion food as well as to high-quality ingredients. We look to provide the best possible value to our customers who desire great tasting fusion food and to provide customers with the satisfaction of receiving a great value, both tangibly and intangibly.

Mission and Vision

We are committed to providing the service quality and value that our customers expect.

Our vision is to become the first choice of customize fusion food & pizza in Klang Valley as well as whole Malaysia, and a respected company - as measured by our customers, our employees, and the community we live in.

Our values are critical to our success. They are the strong foundation of Raku, define who we are, and set us apart from our competitors. They underlie our vision of the future. These values include:

Performance excellence. We act like responsible owners, always seeking to meet or exceed expectations.
Teamwork. We act as a team, committed to each other, and bound by trust and loyalty.
Integrity. We treat one another, and all our stakeholders with dignity and respect. Honesty, ethical behavior, and integrity are fundamental characteristics of our business conduct.

Keys to Success

Our keys to success are:

Excellent product and service that will build and maintain customer loyalty.
A business location that will assure high company visibility and a high flow of customers.
Proven management ability to successfully run a similar business.
Our commitment to continuous improvement and total quality services.

YL UNIGROW ENTERPRISE

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