Manages service aspects in all food and beverage assigned areas in the VIP Lounge, and acknowledges, greets and thanks all the First Class and Business Class Passengers
Manages dining rooms, lounges, beverage cart, buffet and to ensure proper preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.
Wear proper uniform and adhere to the VIP Lounge appearance standards
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Providing leadership and managing the restaurant to achieve company goals, sales, staffing, utilities, inventory, food costs, and any other matters related to daily restaurant operations;
Managing restaurant teams to provide customers with high-quality products and excellent service - existing CHAMPS;
Restaurant float management, retail money, sales money, and stock; Cash Handling & Restaurant Security Policies must be adhered to;
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Job Descriptions To oversee Breakfast operations and ensuring the outlet profitability and operational efficiency. To analyze financial performance to formulate, develop and implement plans.
Organized and supervise Shift Respond efficiently and accurately to customer complaint Regularly review product quality and research new vendors
Appraise staff performance and provide feedback to improve productivity Ensure compliance with sanitation and safety regulations Manage restaurant's good image and suggest ways to improve it
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