● Responsible for the day-to-day operations of the Restaurant, working hand-in-hand with the Chef De Cuisine

● Oversee and implement FOH SOPs for operational needs

● Ensure that the restaurant delivers convivial hospitality, ensuring internal quality standards and procedures are being understood and practiced

● Work alongside the team to drive continuous improvements to the restaurant to achieve operational excellence

● Train and develop team members

● Ownership of customer’s dining experience

● Communicate and manage customer’s feedback

● Ensure stocking of FOH inventory is done efficiently

● Perform ad-hoc duties to ensure smooth running of operations

● Pro-active in identifying operational pain points and offering solutions for troubleshooting

● Report the Financials & Operations on a weekly and monthly basis

● Set up and update of POS in accordance to menu changes

● Ensure stocking of FOH inventory is done in a timely and accountable manner

● Must be able to work under minimal supervision

● Ensure work relationships are maintained in a professional and cordial manner across the respective departments

yongwang cafe sdn bhd (hailam kopitiam)